Thousands of Spotify subscribers have been left unable to listen to music on the service. The subscription service, which charges £11.99 a month for an individual plan, offers unlimited access to millions of tracks, albums, and playlists.
However, an unknown glitch that hit the service sometime around 3pm BST has left thousands of Spotify fans unable to listen to tracks. Songs and albums downloaded to your device for offline viewing continue to work, but music that isn’t stored locally will not play.
Spotify has acknowledged the ongoing troubles… but failed to provide a rough timeline for a fix.
“We’re aware of some issues right now and are checking them out!,” a spokesperson for the music streaming service shared on X, formerly Twitter.
We’re aware of some issues right now and are checking them out!
— Spotify Status (@SpotifyStatus) April 16, 2025
According to service status website Down Detector, problems with the music streaming service kickstarted on Wednesday afternoon, and more than 50,000 in the United States of America have flagged issues. In the UK, Down Detector data shows over 20,000 Spotify subscribers have reported problems with the service.
As well as the outage blocking Spotify users from playing music in the Android, iPhone, iPad and tablet apps — the website and integrations with smart assistants like Amazon’s Alexa smart home gadgets are also responsive.
Other users report the platform is slow or unresponsive.
Spotify has not confirmed the cause of the issue.
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In the UK alone, tens of thousands of Spotify subscribers have flagged issues with the music streaming service
DOWN DETECTOR UK