Kika Rocha from London had been at Luton Airport ready to travel to Ibiza for a holiday, but her flight was also cancelled.
She described it as a “nightmare” as she initially struggled to get any information.
“At 20:00, the customer service stopped and we were reliant on the people who are at the airport to help us,” she said.
“Thankfully we managed to get our flight rebooked for tomorrow, but not to Ibiza.
“We’re going somewhere else in Spain and trying to connect, but it’s pretty chaotic inside [the airport] at the moment.”
Jeff Chan, 26, was due to fly to Venice at 20:50 for a hiking trip in the Dolomites in Italy, but the flight was delayed by three and a half hours.
He received updates through his airline app, but said he “heard nothing from the airport”.
“It was actually quite peaceful on the journey here,” he said.
“It was only when we got near the airport, it started getting pretty bad.”
He added that there was a lot of confusion due to the lack of clarity, with some people expecting to stay at the airport overnight.
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