The Legoland Windsor attraction has closed abruptly due to a burst water main.
Customers were told to leave rides and exit the resort at about 13:00 BST on Sunday.
Thames Water said it had to shut off the damaged main near St Leonards Reservoir to prevent flooding, which affected supplies to the theme park.
It said some local residents had reportedly suffered flooded gardens and it apologised for the disruption.
One Legoland visitor, who came with her children from Cornwall, said the sudden evacuation felt “surreal”.
The woman, who asked not to be named, said: “We were queuing for a ride and had got right to the front when, all of a sudden, everything stopped moving.
“Then they came out and said, ‘Right, come on, everybody off.’
“Over the announcement system, they said there had been some sort of Thames Water disruption in the local area and they didn’t have any water.
“We’d booked a night in the hotel and stayed there last night, so we’re absolutely gutted because we’ve just had to drive home.”
Thames Water said supplies had been restored and permanent repairs were under way. It said it would provide an update on Monday.
Legoland has been approached for comment.