British BulletinBritish Bulletin
  • Home
  • News
  • Politics
  • Business
  • Entertainment
  • Lifestyle
  • Health
  • Sports
  • Tech & Science
  • Travel
  • Spotlight
  • More
    • Press Release
What's On

Women’s Super League: Brighton boss Dario Vidosic leaves club

28 August 2026

Murder charge after man found dead in Salford house | Manchester News

28 August 2026

‘Everyone can shrink their bill!’

28 August 2026

Jeremy Clarkson targeted by Peta as activists descend on pub with shocking ‘dog barbecue’ stunt

28 August 2026

Labour urged to introduce new driving laws that will see mandatory devices installed in cars

28 August 2026
Facebook X (Twitter) Instagram
Web Stories
Facebook X (Twitter) Instagram
British Bulletin
Subscribe
  • Home
  • News
  • Politics
  • Business
  • Entertainment
  • Lifestyle
  • Health
  • Sports
  • Tech & Science
  • Travel
  • Spotlight
  • More
    • Press Release
British BulletinBritish Bulletin
Home » Heating oil customers to receive up to £350 compensation after cancelled orders
Business

Heating oil customers to receive up to £350 compensation after cancelled orders

By britishbulletin.com15 July 20263 Mins Read
Heating oil customers to receive up to £350 compensation after cancelled orders
Share
Facebook Twitter LinkedIn Pinterest Email

Around 1,700 households whose heating oil orders were cancelled during the conflict involving the US, Israel and Iran are set to receive compensation.

It comes after an investigation by the Competition and Markets Authority (CMA).


The regulator said affected customers were forced to either place replacement orders at significantly higher prices or risk running out of heating oil altogether.

According to the CMA, some households paid up to £350 more than they had originally expected after their orders were cancelled.

The watchdog said several heating oil suppliers have agreed to compensate customers voluntarily, while it is preparing court action against businesses that have refused to do so.

Customers who were forced to buy replacement heating oil at higher prices will receive payments covering the difference in cost, the CMA confirmed.

The investigation examined the impact of the conflict on the heating oil market after wholesale oil prices rose sharply.

According to the regulator, wholesale oil prices increased from around $70 per barrel when the conflict began in February to almost $120 per barrel by the end of March as transport and production were disrupted.

Retail heating oil prices in the UK also increased, with the CMA reporting that average prices peaked at around 92 per cent above normal levels

| GETTY

However, following its four-month investigation, the regulator concluded the price increases broadly reflected higher wholesale costs rather than suppliers taking advantage of the situation.

The CMA said it found no evidence that suppliers had made excessive profits during the period.

Around 1.5 million households across the UK rely on heating oil, which is typically stored in tanks at their properties.

Northern Ireland is particularly dependent on the fuel, with around 60 per cent of homes using heating oil.

Rachel Reeves has said more needs to be done

| GETTY

Alongside its findings, the CMA called for stronger regulation of the heating oil market, including new rules governing pricing and order cancellations.

The regulator also recommended greater protections for vulnerable customers, noting that heating oil users do not benefit from the same safeguards as households connected to the gas grid.

Chancellor Rachel Reeves welcomed the findings but said further work was needed.

She said: “It is reassuring to know it is a competitive market but the lack of protection for these households does concern me so we will look very seriously at what can be done.”

Ken Cronin, chief executive of the UK and Ireland Fuel Distribution Association, said: “We will work with all Government bodies on the recommendations set out in this report.”

The trade body also acknowledged that “there were a small number of cases found which require redress.”

Anthony Maines, 31, from Seaton Delaval in Northumberland, was among the customers affected by cancelled orders.

Mr Maines paid £463.83 for 700 litres of heating oil on February 28 after placing an order through a broker as tensions in the Middle East escalated.

His order was cancelled several days later, forcing him to buy 500 litres from another supplier for around £700.

Mr Maines said: “It felt like I was being punished for doing the sensible thing.”

Although his original broker agreed in May to honour the original price, he had already purchased heating oil elsewhere at the higher cost.

Share. Facebook Twitter Pinterest LinkedIn Tumblr Email

Keep Reading

‘Everyone can shrink their bill!’

Colman’s Mustard for sale as owner eyes £48billion deal with Unilever

HMRC sending letters to 1 million pensioners ‘offering them free money’

Pension warning as renters face £419,000 housing bill in retirement

Britain has ‘almost no gas in storage’ ahead of winter, energy boss fears

Britain turns to gas when wind fails in heatwaves despite Net Zero push, data reveals

Plug-in solar panels hit UK high streets from today

HMRC writing to one million Britons offering ‘free money’

Andy Burnham refuses to back down on Net Zero pledge amid mounting pressure over energy costs

Editors Picks

Murder charge after man found dead in Salford house | Manchester News

28 August 2026

‘Everyone can shrink their bill!’

28 August 2026

Jeremy Clarkson targeted by Peta as activists descend on pub with shocking ‘dog barbecue’ stunt

28 August 2026

Labour urged to introduce new driving laws that will see mandatory devices installed in cars

28 August 2026

Subscribe to News

Get the latest Brittan News and Updates directly to your inbox.

Latest News

Blood Moon partial lunar eclipse: Stunning photos capture August’s full Moon | UK News

28 August 2026

Tottenham transfers: Kirsty Hanson signing going under the radar

28 August 2026

Budget DISASTER as John Healey could face £4bn headroom shortfall after shocking immigration figures

28 August 2026
Facebook X (Twitter) Pinterest TikTok Instagram
© 2026 British Bulletin. All Rights Reserved.
  • Privacy Policy
  • Terms
  • Advertise
  • Contact

Type above and press Enter to search. Press Esc to cancel.