Octopus Energy
Customers struggling to stay warm can request assistance through Octopus Energy’s Octo Assist fund.
The £40million support package can provide free electric blankets to vulnerable customers, particularly those with medical needs or at greater risk from the cold.
Other help can include financial assistance with bills and standing charge holidays.
Support is not guaranteed. Applications are assessed individually, and customers will usually need to provide information about their household finances.
OVO Energy
Eligible OVO customers could receive a free heated throw through its Extra Support package. The throws cost approximately 3p an hour to run, according to the supplier.
Other items available include rechargeable hot water bottles, thermos flasks, heat pads, LED light bulbs, smart plugs and replacement white goods.
OVO considers household income, disposable income and medical needs when deciding what help to provide.
The package runs throughout the year, with additional support during winter. It also offers help with repayment arrangements and emergency credit.

