A fish and chip shop has hit back at a customer who left a review about a ‘hot delivery girl’, saying they will only send male drivers to him from now on.
Robinson’s Traditional Fish & Chips in Wiltshire received a five-star review from a customer called Dan that read: ‘Really hot food always great from Robinsons also hot delivery girl.’
The chippy then snapped back: ‘Thanks for the kind review of the food, we will make sure a male delivers your food from now on.’
A fish and chip has hit back at a customer who left a review about a ‘hot delivery girl’, saying they will only send male drivers to him from now on (stock photo)
Owner Philip Robinson has since doubled down on the response, saying that although the review ‘seemed harmless’, they ‘have to set boundaries with incidents like this’ to protect their staff.
He said that he has a partner and sister and ‘would want their employers to act the same’ if faced with a similar situation.
Mr Robinson told BBC Radio Wiltshire: ‘As a small business owner, we need our customers to return and I hope that hasn’t put him off ordering from us again, but… that’s just the person I am, if I see something that is making someone uncomfortable, I’ll always call it out.
‘Staff safety is paramount to us.’
He said while he was confident the incident would not be repeated, if it was ‘we do have the logs and either myself or the manager of the shop will make sure that is delivered to them without any fuss’.
Robinson’s Traditional Fish & Chips (pictured) received a five-star review from a customer called Dan that read: ‘Really hot food always great from Robinsons also hot delivery girl
The review of the fish and chip shop near Trowbridge was left on Just East and reposted on Facebook – with the business’s response praised by campaigners.
Fiona Oliver, joint chief executive of the Wiltshire Community Foundation, a local charity, said: ‘We applaud the response from Robinson’s for standing up for their employee.
She added: ‘Harassment, stereotyping, and discrimination targeted towards women and girls happens far too often and is frequently referred to as harmless banter.
‘The impact of such behaviour can really affect victims.’
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