Microsoft has confirmed that its new Windows update is causing the blue screen of death for users attempting to install the software.
The company issued a warning Friday, saying that its Windows Server 2025 is experiencing several bugs that cause the program to fail or at least three hours to restart.
However, the bugs have caused the blue screen of death but Microsoft has said it’s working on a fix that should roll out in the coming month.
In the meantime, users should take precautions when downloading Windows Server 2025 by checking if your computer would be at risk.
To determine if the update will cause the blue screen of death (BSOD), Microsoft encourages users to use the CTRL+SHIFT+ESC keys to open Windows Task Manager.
Under the Performance Tab, users need to reduce the number of logical processors to 256 or under.
Logical processors are a component in the computer that’s responsible for carrying out instructions and coordinating tasks associated with the software.
Microsoft first released Windows Server 2025 for its administrative staff in January, but opened it up to the general public over the weekend.
Microsoft has issued a warning to users who want to download the Windows Server 2025 software update
Microsoft users have complained about the issue on X, saying when they tried to install the Windows Server 2025, the BSOD appeared.
One person wrote that they had tried to get into their PC for two hours after trying to download the software, but the blue screen kept blocking them from logging in.
‘I’m [for real] about to fight Microsoft,’ the person wrote in frustration, adding: ‘It won’t accept my password, their customer support chat just sends me into a login loop, can’t call cause I live in a dead zone.’
Others threatened to switch from Windows to Mac, with one person saying that their five-month-old laptop suddenly showed the BSOD and refused to reboot, forcing them to send it out to be repaired.
‘F*** Microsoft… I’m still waiting and waiting but nothing happening since four hours just Blue screen. What the #hell thing have you made up?’ another person commented.
Users who tried to download the server over the weekend encountered the blue screen of death when they launched, restarted or attempted to run an app.
The BSOD is a critical error screen that pops up on Windows computers when the operating system becomes overwhelmed and encounters a critical problem it can’t recover from.
Microsoft said that the identified ‘issues may not trigger consistently, for which it is also possible that the server will start and operate without problem.’
Users have reported experiencing the blue screen of death when they try to download the software
If a computer has too many logical processors, it can prove devastating to a software application that isn’t designed to use a large number of them.
This can cause the program to have a slower performance or cause instability – like the BSOD.
When a software application has to switch between too many logical processors, the system ends up spending more time managing the transitions than processing the data.
To adjust the number of logical processors, users should first restart their servers and open the Unified Extensible Firmware Interface (UEFI) setup.
This lets you configure aspects of the computer’s firmware and hardware and can be accessed by entering the F2 key when the computer boots back up.
Moving through the menu options, you should locate the processor settings option and select ‘enabled to display all logical processors,’ or ‘disabled to display only one logical processor per core’ from the logical processor option.
Then you’ll have to calculate the number of cores per socket so it comes to a value of 256 or less.
You’ll have to first check how many cores per socket there are in your computer’s logical processor – which is typically listed under the CPU details section or under the Performance tab in the Task Manager.
Multiply the number of sockets found in CPU by the number of logical processors and enter that final number into the system before restarting your computer.
This should fix the problem and ensure your computer isn’t faced with the blue screen of death.
DailyMail.com has reached out to Microsoft to confirm how many people were impacted by the Windows Server 2025 bugs, what steps the company is taking to update the software and when users can expect it to be updated.
