A major ‘duplicate payments’ glitch has hit banking giant Commonwealth Bank.
Hundreds of customers are reporting a breakdown in services on Saturday morning, with some experiencing overdrawn accounts, while others claim to have been left stranded with no money in their accounts.
In a statement posted on X, Commonwealth Bank said it was aware of the problem.
‘We are aware some customers are seeing duplicate transactions from payments,’ the bank said.
‘We are working to reverse these transactions as a matter of urgency and any fees charged will be refunded.
‘We’re sorry for the inconvenience. Thanks for being patient with us.’
One irate customer branded the bank a ‘disgrace’.
‘Me and my partner are now stuck in Queensland unable to get to the airport because our cards are over drawn,’ they said.
Hundreds of CommBank customers are reporting a breakdown in services on Saturday morning, with some experiencing overdrawn accounts, while others claim to have been left stranded with no money in their accounts
‘We are going to miss our flights! Unable to get an Uber back home even if we were to get to the airport!’
Another said they would ditch the bank altogether.
‘Once I get my money back I’m switching to a different bank,’ they said.
‘This is beyond just a simple apology.’
More to come.
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